After dashboard delivery, the following feedback should be collected to ensure it meets user needs and supports decision-making:
- Clarity and Understandability
- Are the KPIs and visuals easy to interpret?
- Is the business story clear without extra explanation?
- Relevance
- Are the displayed metrics aligned with business goals?
- Are there unnecessary visuals or missing critical metrics?
- Usability and Navigation
- Are filters, slicers, drill-downs, and drill-throughs intuitive?
- Can users access detailed information easily without confusion?
- Performance
- Do visuals load quickly?
- Are interactions smooth without delays?
- Design and Layout
- Is the dashboard visually clean and consistent?
- Are colors, fonts, spacing, and hierarchy effective?
- Actionability
- Can users make decisions effectively using the dashboard?
- Are thresholds, alerts, or highlights sufficient for decision-making?
- Suggestions for Improvement
- Any additional features, visuals, or interactivity users would like.
Collecting structured feedback ensures the dashboard is adopted, useful, and continuously improved.