What is dashboard maintenance responsibility?

< 1 min read

Dashboard maintenance responsibility is shared between the Business and Technical teams with clear ownership defined.
In my project, the BI developer handled data refresh, performance issues, and technical fixes.
As a BA, I was responsible for KPI validation, requirement changes, and stakeholder communication.
We assigned a business owner to approve any metric or logic updates.
Regular monitoring of refresh failures and data quality checks was done weekly.
Enhancement requests were logged and prioritized through a change management process.
Access reviews were conducted periodically to ensure correct permissions.
Clear ownership avoided confusion and ensured the dashboard remained accurate and relevant.

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